PRIVACY POLICY

Last Updated: November 1, 2025

1. Introduction

At Z Living Real Estate Group ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or real estate services, in accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).

2. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Property preferences

  • Location information (such as city or region)

  • Financial or investment interests (when voluntarily provided)

  • IP address and browser details (for analytics)

3. How We Use Your Information

Your data may be used for the following purposes:

  • To contact you about property listings or services

  • To respond to your inquiries

  • To send newsletters or marketing communications (if consented)

  • To analyze website usage and improve user experience

  • To comply with applicable legal obligations

4. Consent

By submitting your personal information through our website, you consent to the collection, processing, and storage of your information as described in this policy.

5. Sharing of Information

We do not sell or rent your personal data. We may share your information only under these conditions:

  • With trusted partners or contractors assisting in our services (under confidentiality)

  • To comply with legal requirements or court orders

  • With your explicit consent

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Usage data may be collected by third-party analytics tools (e.g., Google Analytics).

7. Your Rights

Under Mexican law, you have the right to:

  • Access your personal data

  • Rectify or update your information

  • Cancel or delete your data

  • Oppose the use of your information for specific purposes

To exercise these rights (ARCO rights), please contact us by email at: hola@zliving.mx

8. Data Security

We take appropriate administrative and technical security measures to protect your information from unauthorized access, loss, or alteration.

9. International Users

If you are accessing our site from outside Mexico, you acknowledge that your information will be processed in accordance with Mexican law.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date."

11. Contact

If you have any questions about this policy or your personal information, please contact us by email at: hola@zliving.mx